Alavi Travel > COVID-19 INFO





Remember to bring your gloves and protective mask. Check you have all the correct documents, including the approval reference from the ICA, UAE allowing you entry to the UAE.

Pack according to the airline current restrictions. Download the COVID-19 DUBAI Smart App from Apple or Android store.

PCR test from a specified laboratory is required by the airline before you board the flight, must be shown to airline. It must be negative. Must take this test up to 4 days (prior to their date of travel (maximum 96 hours). Fill out health declaration form before departure and sign the costs declaration.

Download the COVID-19 DXB (DUBAI) application on your smart phone and confirm it on the form. Take responsibility of your actions. If found positive to confirm you will self-isolate for 14 days.


Present all documentation required. Collect all bags from baggage reclaim areas while maintaining physical distancing. Ensure all bags and other checked-in items are collected. Clear final customs declaration checks.  Physical distancing rules apply.

Arriving at Dubai

Ensure you are wearing your protective mask and gloves. Ensure you have completed the DHA Health Declaration form.

Ensure you have completed the quarantine agreement form, confirming your promise to adhere to mandatory 14-day self-quarantine.

Go through mandatory PCR test physical distancing rules apply.

Onward travel

On departing Dubai consider curfew and public transport times. Travel on to your chosen place to quarantine, (whether home or elected hotel). You are not allowed to leave your nominated residence unless you get negative result of your test.

All citizens and residents will have to undergo a PCR test upon arrival at Dubai airports.

  • Tourists given the option to show their PCR test results (valid 96 hours) upon their arrival to Dubai and carry out a test at Dubai Airports and all UAE Airports.
  • All positive COVID-19 cases will be self-quarantined for 14 days, with travellers bearing the costs of treatment and isolation. Special offer: Emirates Airlines passengers will be treated free of charge and their accommodation cost will be paid by the Airline until 31st 2020.
  • Adhere to all official measures & requirements established by the Dubai Government and other countries before travelling & after returning to Dubai.
  • Disclose any symptoms before travelling by filing in the form provided by the airlines.
  • Ensure you have international health insurance coverage before travelling.
  • Tourists will bear the costs of examination and treatment abroad; in the event they are infected with COVID-19.
  • Take precautionary measures and self-monitor for any symptoms of COVID-19.
  • Airlines have the right to deny travellers if they display any symptoms of COVID-19.
  • All arrival passengers have their temperature taken with thermal screening devices.
  • Citizens and residents have freedom to travel to several countries on any of the airlines that have approved flights to and from Dubai airports.


Procedure for Leaving UAE airport:

Compliance with all precautionary measures applied in Dubai (wearing masks, maintaining 2 metre social distance and washing hands regularly).

Transit in UAE

Before you leave

Remember to bring your gloves and protective mask. Check you have all the correct documents, including any health certificates required by your final destination. Pack according to current airline restrictions. You must have a negative PCR Test done from point of departure to UAE and fill in health declaration form and sign the cost of treatment form and undertake all expenses to be paid by you in case it turns out to be positive when they will perform again PCR test in UAE Airport. You must undertake to stay in your nominated hotel or room for 2/3 days until your test is clear and negative. Once you are clear you can travel onwards.

PCR test required by final destination airport.

Please check what is the rule for PCR Test time period. If it is 72 hours before departure or 96 hour time limit, take your UAE negative certificate to your destination airport. If this is expired, then you need to do a new PCR test again at your expense.

Before you leave UAE for final destination

Remember to bring your gloves and protective mask. Check you have all the correct documents, including my health certificates required by your final destination. Pack according to current airline restrictions.

In the Concourse

Selected food & beverage outlets will be open. Selected retail stores will be open. Airport lounges will not be in operation. Physical distancing rules apply.

At the departure gate

Reach the allocated departure gate with plenty of time. Physical distancing rules apply. Board the aircraft.

Procedures Upon Returning to UAE

Check if entering again in UAE if you need a new PCR Test. If required again then please check which laboratory is recommended by your airline. If you are returning from Pakistan these are nominated by Emirates Airlines:

  1. Chughtai Labs, Tel; +923111456789, email:

96 hours before you board the flight to UAE. Cost is Rupees 7500.

Correct on 30th July, 2020. Passengers must bring their Emirates booking and passport to the test lab. Children under 12 years are exempt from PCR test if travelling with their parents who have tested negative and are fit to travel.

  1. Shaukat Khanum Memorial Trust
  2. Aga Khan University Hospital
  3. Islamabad Diagnostic centre
  4. Excel Lab (Pvt) Ltd.
  5. Dr Essa Laboratory & Diagnostic Centre

Returning from Iran to UAE ON Emirates Airlines

  1. Erfan Hospital-Tehran
  2. Day Hospital- Tehran
  3. Iran Pathobiology Laboratory-Tehran
  4. Karian Laboratory-Tehran

Returning from Tanzania on Emirates Airlines to UAE

  1. Temeke Regional Referral Hospital
  2. Amona Regional Referral Hospital
  3. Mwananyamola Regional Referral Hospital

Returning from India on Emirates Airline to UAE


Returning from USA to UAE on Emirates Airlines

Certificate must be from a registered practioner or laboratory, please check Airline website.

Arrival Procedure at UAE Airports

It is same as arriving first time, please read thoroughly.


It is same as Dubai Airport rules.

Am I allowed to carry Sanitizing/ disinfectant gel in my hand luggage in a container of over 100 ml?

According to the security guidance of the General Civil Aviation Council on 29 April, 2020 passengers can carry hand sanitizer liquid up to 250 ml in a container.

Are Quarantine restrictions applied for the arriving passengers?

Following testing of PCR test at UAE airport, passengers will be required to self-isolate for four days. If it is negative, then you can fly onwards or stay in UAE. If it is positive, you are required to self-quarantine for 14 days following their arrival in the UAE at your expense.

Etihad Airlines nominated labs in UK

Eurofins forensic Services – London

1 Dukes, Green Avenue, Feltham, TW14 0LR, MON-FRI, 9 TO 5 PM.

Uni Labs London

24-32 Stephenson way, London, NW1 2HD, M-F, 9 TO 6 PM.

Randox Health London

Finsbury House, 23 Finsbury Circus, EC2M 7EA, M-F, 7 TO 7 PM.

Eurofins Forensic Services Manchester

Darwin House, Faraday Street, Birchwood Park, WA3 6FW. M-F, 9 TO 5 PM.

Randox Health Liverpool

Exchange station, Ground floor unit, Titheborn Street, Liverpool, L2 2QP. M-F, 7 TO 7 PM.


City Park, Ground floor, 368 Alexandra Parade, Glasgow, Lanarkshire,

G31 3AV, M-F, 9 TO 5 PM.


Block 1, Fleming Pavilion Todd Campus, Acre Road, Glasgow, G20 0XA. (Home sampling only- additional charges will be collected directly by lab).

Eurofins Forensic Services – Bristol

Suite 29, Citibase, 7b, Aztec centre, Park Avenue, Bristol, BS32 4TD. M-F, 9 TO 5 PM.


2 Redburn Sq., Holywood, BT18 9HZ, M-F, 7 TO 7 PM




Provide your journey and contact details before you travel to England.

You must complete this form before you arrive in England.

You cannot submit the form until 48 hours before you’re due to arrive in England.

This is a free service. You do not need to pay another website or business to provide your contact details for you.

You’ll need to show your completed form when you arrive at the UK Border, either by printing a copy or showing it on your phone.

The government will use this information to contact you if you or someone you’ve travelled with develops coronavirus COVID-19 symptoms.

If you need to self-isolate for the first 14 days after you arrive in England, the government will also use the information to check that you’re self-isolating. You may be fined up to £100 if you refuse to provide details, or more if you break this rule more than once.

If you are travelling with other people

You and the people you’re travelling with must all complete a separate form. If you’re travelling with someone under 18 years old, they do not need their own if you:

  • will arrive and leave together
  • will stay at the same address
  • add their details into your form


Before you start

You’ll need

  • Your passport details
  • The name of the airline, train or ferry company you’re travelling with.
  • The name of the company organising your tour group-if you are travelling as part of a tour group
  • Your booking reference
  • The name of the airport, port or station you’ll be arriving into
  • The date you’ll be arriving
  • Your flight, train, bus or ferry number
  • The address you’ll be staying at your first 14 days in
  • Details of someone who can be contacted if you get ill while you’re in England

Form and self-isolation helpline no. 08006781767. M-Friday 9 to 5 pm.

Coronavirus (COVID-19): How to Self-isolate when you travel to UK

When you arrive in the UK, you will not be allowed to leave the place where you’re staying for the first 14 days you are in the UK (known as self-isolating) unless you’re arriving from (exempt country). This is because it can take up to 14 days for coronavirus symptoms to appear. If you’re travelling to the UK for less than 14 days, you’ll be expected to self-isolate for the length of your stay. If you travel from an exempt country but have been in the country that is not exempt within the last 14 days, you’ll need to self-isolate for the remainder of 14 days since you were last in a non-exempt within the last 14 days, you’ll need to self-isolate for the remainder of 14 days since you were last in a non-exempt country.

Form is available on In England, if you do not isolate, you can be fined £1000. If you do not provide an accurate contact details declaration – or do not update our contact details in the limited circumstances where you need to move from the accommodation where you’re self-isolating to another place to continue self-isolating- you can be fined up to £3200.

You do not need to self-isolate if you’re travelling from an exempt country and have been in an exempt country for 14 days.

If necessary, and have a long journey within the UK to arrive at your self-isolation accommodation, you can stop overnight in a safe accommodation before continuing your journey. You must self-isolate and provide the address of your overnight stop on your public health. Passenger locator form in addition to your declared accommodation address.

How to self-isolate in your accommodation

You should self-isolate in one place for the full 14 days, where you can have food and other necessities delivered, and stay away from others. You must self-isolate at the address you provided on the public health passenger locator form.

This can include:

  • Your own home
  • Staying with friends or family
  • A hotel or other temporary accommodation

You should not have visitors, including friends and family, unless they are providing essential care. The only friends and family who you can have contact with are those who travelled with you  or people who you are staying with.

You cannot go out to work or school or visit public areas. You should not go shopping. If you require help buying groceries, other shopping or picking up medication, you should ask friends or relatives or order a delivery.

NHS volunteer Responders are also available if you need help collecting shopping, medication or would like a telephone ‘check-in and chat’. Call 08081963646 (8am to 8pm) to arrange volunteer support. You can arrange one-off support, or schedule more regular help whilst you are self-isolating.

Etihad introduces home and clinic COVID-19 testing service

Etihad airways has teamed up with Mediclinic Middle East to offer UAE-based travellers a convenient COVID-19 PCR testing service at their home, or at a Mediclinic facility, before they travel. This test can be done in Abu Dhabi, Dubai, and AlAin.

After booking a flight, passengers can contact Mediclinic to make a home or Clinic appointment with Etihad recommending bookings are made at least 48 hours prior to travel. Test results will be received 24 hours of the test swab reaching the laboratory.

Passengers who receive a negative result are permitted to travel, but must print out the results and present it at check-in.

Emirates COVID-19 Assistance- FAQs


  1. For how long is COVID-19 assistance provided?

Assistance will be provided for travel between July 23, 2020 and October 31,2020

  1. What assistance is covered?

You can find what assistance is covered on the website. Yes, exclusions apply and can be found there.

  1. How do I get assistance? Do I need to fill up any application forms, or submit any documents before I fly?

You do not have to submit any documents in advance of your flight. Assistance is automatically effective from the first flown flight of your journey and is valid for 31 days. You are not obligated to utilise this assistance.

However, if you are diagnosed with COVID-19 during your travels and would like to receive assistance, you have to contact Emirates COVID-19 Assistance as soon as possible, in case you test positive for COVID-19 while travelling:

Call +971 4 2708825   WhatsApp: +971 56 3589937  Email:

Medical services which have not been organised by Emirates COVID-19 Assistance which is managed by NEXTCARE Claims Management LLC (NEXtCARE) will not be reimbursed.

  1. Can I pay first and then reclaim my expenses?

No. You are required to contact the Emirates COVID-19 Assistance team and they will arrange for the medical assistance that is required by you.

  1. What is the duration of my assistance? What if I have one-way ticket?

The assistance is valid for 31 days from the first flown flight of your journey from the date of departure, whether it is a one-way ticket or return ticket. A second one way-ticket will be treated as a new booking, with a new 31-day period of assistance.

If you are diagnosed with COVID-19 during the 31-day period then assistance will continue to be provided up to the actual duration of medical treatment or quarantine (subject to applicable limits and exclusions) until your return to your country of residence even if it continues after the end of the 31 day period.

  1. Am I covered for any assistance within my country of residence?


  1. Am I covered for the COVID-19 test?


  1. What if I continued my journey by car, train or flight to another city or country, after arriving at the Emirates destination?

The assistance is valid for 31 days from the first flown flight of your journey from the date of departure, even if you continue onwards to another city using another mode of transport.

  1. Do I need to obtain pre-approval before incurring any cost for medical treatment or quarantine charges when tested COVID-19 positive?

Yes. You must obtain pre-approval from Emirates COVOD-19 Assistance for any expenses as per contact details provided above. Failure to comply with this will void any assistance.

  1. What information or documents do I need once I have tested positive for COVID-19?

It is mandatory to contact the Emirates COVID-19 Assistance as soon as possible in case you test positive for COVID-19 test. Failure to comply with this will void any assistance.

The following documents are required when you contact Emirates COVID-19 Assistance:

  1. Emirates flight ticket
  2. Boarding Pass
  3. Passport, including residency visa page, if applicable
  4. COVID-19 positive test result that should be dated after the first day of travel
  5. Provide email address and contact number where you can be reached and details of those assisting you.

You will also need to allow NEXtCARE to have access to your medical date in order to arrange assistance.

  1. Will I need to share my personal information to Emirates COVID-19 Assistance to get assistance?

Yes. In order get to get assistance, you will have to share details

To NEXtCARE who will be arranging assistance and handling your

Claims. Emirates may also share some of your details to

NEXtCARE in order to verify your identity and dates of travel.

  1. I’m flying with emirates on ticket that involves a flight on another airline, am I covered?

You will be covered if you had bought your ticket from Emirates-whether on or via a travel agent. You will qualify for assistance whether your first flight was operated by Emirates or by one of Emirates’ codeshare partners.

If you purchased your ticket from another airline, even if they are a code share partner airline of Emirates, you will not be covered, even if one or more flights of your journey is on emirates aircraft.

  1. Do I qualify for assistance if bought my Emirates ticket via a travel agent or an online travel agent?

Yes, as long as you hold Emirates ticket and have flown on Emirates.

  1. Does it matter when my ticket was booked/ issued?

No. The assistance is automatically effective from the first flown flight of your journey on Emirates from the date of departure and is valid for 31 days.

  1. Does it cover infants/ children?


  1. Am I covered if I use my miles or cash plus miles to purchase the ticket?

Yes, you are covered as long as you have Emirates ticket and you have flown the first flight of your journey on Emirates.

  1. What if my journey is longer than 31 days? Can I pay to extend assistance?

No. Assistance ends after 31 days. Extension is not possible.

  1. Does it cover residents returning to their home country?

The assistance is valid for 31 days from the first flown flight of your journey from the date of departure. It ends when you return to your country of residence.

  1. How can I contact Emirates to obtain more information regarding this assistance?

You have to contact Emirates COVID-19 Assistance at:

Call: +971 4 2708825 WhatsApp: +971 56 3589937 Email:

  1. Can I contact Emirates Call Centre for any information relating to the above cover?

No. Information or assistance relating to the Emirates COVID-19 Assistance are not available through the Emirates call centre, retail centre or any other Emirates customer service channel. You must contact Emirates COVID-19 Assistance team as per contact details above.



Service Alterations

Passengers from all destinations served by Qatar Airways can still travel with the airline and transit through Hamad International Airport, the third best airport in the world according to SKYTRAX, subject to entry restrictions at their final destination.

-If you have booked your ticket through a travel agent, please contact your travel agent to amend your booking, exchange your ticket for a future travel voucher, exchange your ticket for Qmiles or arrange for a refund

-If your flight is operating normally and you have booked or are planning to book tickets for travel up to 31 December 2020, but you wish to change your travel plans, you can:

-Alter your travel date free of charge (subject to conditions)

-Change your destination if it is within 5,000 miles of the original one. (check if booked through group booking)

-Exchange your ticket for a future travel voucher valid for two years, or swap it for Qmiles to use however you like.

You will need to hold immigration approval to land at the final city in your itinerary that is operated by Qatar Airways, even if you are taking a connecting flight afterwards.

We encourage all passengers to see real-time Flight Status for the latest information. All passengers should ensure that their contact details are up to date on the “Manage Booking” page so we can let you know directly if your flight is affected.

Unlimited changes

You can change your travel date or destination free of charge, as often as you need, for travel until 31 December 2020. (subject to 10% additional value, check for group policy booking)

Refund your ticket

Rest assured, we will refund your ticket to the original form of payment if your flight gets cancelled. (subject to group booking rules, T&C apply)

Commercial policy for all tickets

Qatar Airways recognises that some passengers may wish to alter their existing travel plans in light 0f COVID-19 (Coronavirus). We have altered our Commercial policy accordingly in order to provide maximum flexibility and peace of mind to our customers.

Passengers travelling with Qatar Airways up to 31 December 2020 can now change their travel plans free of charge by altering their booking dates or opting to receive travel voucher up to three days prior to departure.

Fees for booking alterations will be waived if reservations are changed at least three days before departure. Fare difference may apply. The travel voucher can be used for future travel with Qatar Airways, valid for one year from its issuance date. It will be equal to the value of their unutilised date. It will be equal to the value of their unutilised ticket-plus an additional 10%, excluding statutory taxes.

Cancellation penalties will be waived for customers who opt to receive a travel voucher for future travel with Qatar Airways.

This policy is valid for all Qatar Airways flights and those of its codeshare and interline partners booked as published fares, either directly from or through travel agents.

Check in Online

We recommend checking in online to reduce interactions at the airport. Download your boarding pass to your phone through the Qatar Airways app.

Checked baggage only

For ease of movement, we recommend only bringing checked baggage. Please check the baggage requirements at your destination, as some of our destinations do not allow hand luggage.

Wear a face mask

We now require all passengers to wear a face covering at all times, from boarding to disembarkation. To ensure you are comfortable, we recommend bringing your own from home.

Wear a face Shield

Face shields will be distributed at the airport and are to be worn when boarding and disembarking. Economy class are to be required to wear them on board, except when eating or drinking. Business class are asked to wear them at their discretion.

Arrive at least three hours before your flight. There may be delays at the airport due to extra check in procedures. Ensure you have plenty of time to check in safely and make your way to your gate.

Social distancing

Please ensure you maintain a 1.5 metre distance from other passengers at all times, especially during the check-in and boarding process.

Boarding process

We have modified our boarding process to limit contact between passengers and our staff. Please pay attention to boarding requirements at your gate.

Avoid travel if you are unwell

If you have experienced symptoms of COVID-19 within the past 14 days, we require you not to travel. We have plenty of options for you to rebook your flight.

Personal protective equipment

All our cabin crew will now wear personal protective equipment (PPE) suits in addition to masks, protective glasses and gloves.

Hand sanitiser

We recommend that all passengers regularly wash their hands throughout their journey. Hand sanitiser bottles are available in the galley for you to use at any time throughout your flight.


All our headsets are sanitised, refurbished and hygienically packed after every flight.

Service equipment

All service equipment is washed with detergents and rinsed with demineralized fresh water at temperatures that kill pathogenic bacteria.

On board cleaning

All our aircraft are disinfected after every flight with cleaning products recommended by (IATA) and (WHO).

HEPA air filtration systems

Our aircraft feature the most advanced air filtration systems that provide the most advanced air filtration systems that provide the most effective protection against infection. The industrial size HEPA filters remove 99.97% of viral and bacterial contaminants from re-circulated air.

Bedding and linen

All our bedding and linen items are washed, dried, and pressed at temperature up to 100 degrees centigrade after every flight. Economy class pillows covers are disposed of every flight.

Newspapers and magazines

Whilst our screens are kept sanitised for your personal use, many of our digital newspapers and magazines are available on our Oryx One application. Download the ORYX ONE PLAY app from the app store or play store.

Protective Kits

Protective kits containing a face mask, gloves and hand sanitiser gel will be distributed to all passengers on board. Your face shield and face mask must be worn throughout the flight until you disembark at your destination.

Regular sanitisation

All handrails, baggage belts, trolleys and surfaces are disinfected and sanitised every 15 minutes, in addition to fully autonomous roaming mobile disinfectant robots.

 Baggage disinfection

All departure, arrival and transfer baggage will be disinfected at Hamad International Airport.

Apply for a Free Transit Visa (Discover Qatar)

Transiting through Doha on your flight with Qatar Airways?

Make the most of your stop by exploring the city’s attractions and culture or by spending time with family and friends.

You can now enjoy the new Transit Visa free of cost when you add a short transit or stopover between five and 96 hours in Doha to your itinerary without any additional fare charges. Book your flight on or contact your nearest Qatar Airways office/travel agent.

Nationals from a total of 80 countries can now take advantage of visa free entry into Qatar, thanks to our new visa waiver upon arrival. If you are applying from one of these countries, a preapproved transit visa is no longer needed.

Check here:

Passenger Information

(bookable online at & enjoy 4 nights in four star or 5-star hotel at starting from USD 23.

For your safety and security, and to confirm to aviation regulations, we are required to collect information about passengers travelling to specific countries. Please note that we are also compelled to give certain governments direct access to airline passenger bookings. However, we assure you that we only provide the precise information requested by customs and immigration authorities.

To ensure there are no delays in your immigration clearance, we recommend you provide accurate information prior to arriving, departing or transiting at an airport.

This offer is available to all Qatar Airways passengers with a ticket starting ‘157’ on Qatar Airways flights (no code share flights) and transiting through Doha for more than 12 hours. You need your boarding card and hotel voucher to present at Hotel at time of checking. If you lost our boarding card need air ticket number.

Travel Insurance

Protect your travel plans and get peace of mind with our travel insurance. Travelguard for Qatar airways is designed to insure you against expenses and inconvenience caused by emergencies and unforeseen circumstances.

You can purchase travel insurance for your trip while booking your tickets through us.  Travel insurance is currently offered to the following countries: France, Germany, Italy, Kuwait, Lebanon, Norway, Oman, Spain, Sweden and U.K.

If you would like to receive a copy of this documentation in paper format for no charge, please contact us by email at or by telephone; 03303000150. Please make sure to state your policy number, the main policyholder and the address you would like us to send the policy. No cover is provided for claims arising as a direct result of a situation highlighted by the foreign and commonwealth office where you have travelled to a specific country or to an area where, prior to your trip commencing, the foreign and commonwealth office has advised against all (but essential) travel. Before you claim Phone: 01273747602. Email: Give us your policy number and name, address, phone number of your G.P. Someone must contact Medical Emergency Assistance Company for you as soon as possible. If they don’t we may not provide cover.

AL SAFWA First Lounge

In our Al Safwa First lounge, every inch, every feature, and every facet is specially designed to create the most luxurious experience for First class passengers.

In addition to First class passengers, Privilege Club Platinum members travelling Business Class with Qatar Airways can now access Al Safwa First class Lounge with up to two guest passes.

An indulgence for your senses

The quintessential relaxation experience in the lounge is the Qspa. Featuring nine treatment rooms, this is where you can indulge all your senses with a selection of muscle treatments that renew and re-energize. Before your flight, you can also step into our relaxing Jacuzzi, enjoy a pedicure and manicure, or rejuvenate in the relaxation room.

The Al Safwa First Lounge is located on Level 3, with a dedicated entrance immediately after the Immigration and security check area.

Al Mourjan Business Lounge

Offering surroundings to rival those of any five-star hotel, Qatar Airway’s Al Mourjan Business Lounge at Hamad International Airport redefines the world standard in airport lounge experiences.

Qatar Airways and Oneworld First class and Business class passengers can access this lounge at no additional cost, while Economy class passengers throughout the network can purchase lounge access online, at check-in counters, preferred travel agents, or “Qatar Airways” sales offices.

From the moment you enter, you are confronted with a stunning portrayal of Arabian heritage, a resort-like ambience, tantalising a’ la carte and buffet dinning, and our unparalleled hospitality.

Stay refreshed

To help our guests stay refreshed, we have taken special care in the design of our shower and restroom facilities. Each shower is part of its own spacious area, with luxury amenities and fine linens. Spread over 10,000 Sq. meters and has complimentary Wi-Fi. And if you need to unwind, a wide range of facilities await you, from private family areas with widescreen TVs and leather couches, to a games room that includes Formula 1 simulator and a children’s nursery. It is located on level 3 at Hamad International Airport.

The Oryx Lounge

Oryx lounge transforms passengers’ travel into a marvellous experience upon entering the Oryx Lounge, guests immediately experience the quiet, spacious, luxury that sets Oryx apart from other airport lounge experiences.

Conveniently located in the heart of Hamad International Airport and in easy walking distance to all departure gates, it is a true premium lounge that caters to airlines premium passengers, selected card holders, and discerning economy passengers who can gain access for a nominal fee. Passengers leave the hustle and rush to become welcomed guests, relaxing in the Oryx Lounge’s indulgent décor and furnishings.

Guests can leave luggage in a secure locker, refresh with a shower and recline in a quiet room, enjoy a range of hot and cold options at the lavish buffet, relax with a hot or cold alcoholic or non-al drink at the open beverage counter, continue business, print documents and recharge devices in the Wi-Fi equipped business centre, unwind or be entertained solo or with your family in one of the various games, TV or family areas.

Accessible and affordable, Oryx Lounge will transform pre-flight or transit time into a deserved extension to a holiday or a profitable extension to a work day. Access is subject to availability.

Al Maha Lounges

Relax and rejuvenate before your journey in one of our premium Al Maha lounges at Hamad International Airport. Combining comfortable design and award-winning service, our lounges will immerse you in a world-class experience.

Al Maha Services Transit Lounge

-Access for 6-hours

-Shower facilities

-Food and beverages

-Reading materials

-Television area

-Business centre

-Smoking area

-Complimentary Wi-Fi

Al Maha Services Arrivals Lounge

  • Access for 4-hours
  • Shower facilities
  • Smoking area
  • Food and beverages
  • Quiet area
  • Conference room
  • Reading materials

Al Maha Services

Carefree travel, meet and assist services.

Tel: +97440105831/32/34/35



COVID-19 PCR test is used to directly detect the presence of antigen. The test will show if a passenger is/was positive or negative for COVID-19.

Passengers travelling from Pakistan to all other destinations are required to present a negative COVID-19 test result issued less than 72 hours prior to departure.

Lab name: IDC

Contact Number:

+92(51)111000432 Islamabad


Lab name: Excel Labs

Contact Number:

+92(51)8311006 Islamabad

+92(42)35219184 Lahore


Lab name: Aga Khan University Hospital clinical

Contact Number:

+92(21)111911911 karachi.


Lab name: Essa Labs

Contact Number:



Addresses of Labs:

IDC G-8 Branch, Parkland Square, G-8 Markaz, Islamabad


IDC MUREE ROAD, Rawalpindi Branch, 82-C Benazir Bhutto Road, Chandni chowk, B-Block Satellite town.


IDC MALL ROAD, Rawalpindi Branch, 1 The Mall Plaza, Opposite AFIC, Mall road, Saddar.


IDC PWD ISLAMABAD, Opposite Doctors colony, Main PWD Road, Police Foundation.


IDC WAH CANTT, 3-Quaid Avenue, Aslam Uppal Sq. Lalazar.


IDC LAHORE, Evercare hospital, Plot no. 1, Block D, 1 Nespak housing Scheme.


Excel G-8, Islamabad, Shop no. 19, Executive Centre, G-8 Markaz


Excel Saira Hospital Lahore, Saira Memorial Hospital, 1-M Civic Centre, Model Town


Excel Saidpur Road, Rawalpindi, Shop no. 1046, Saidpur Road, Rawalpindi.



You will not be allowed to board the flight. You can either reschedule your flight or exchange your ticket for a future travel voucher with 10% additional value. You can also request a full refund of the unutilised value of your ticket upon submission of your PCR test positive report.

Children below the age of 12 years who are travelling with the family members are exempted from the test if their parents tested negative and are fit to travel.

Once I have the PCR test done, how do I update it on the booking?

The Laboratory will directly send the result to Qatar Airways. Your freely given consent is necessary for the transfer of your test results to facilitate validation efforts by Qatar Airways to ensure ongoing assessments of public health and safety measures are maintained while travelling. It is required to authorise the laboratory to send our PCR test result to Qatar Airways.

Do I need to carry my PCR test result to Qatar airways?

Yes, it is mandatory to present the PCR negative test certificate at the time of check-in. In the event that passengers are unable to provide the above mentioned requirements upon check-in, they will not be accepted for boarding the flight from Pakistan. These requirements apply to both existing and new bookings.

Test  Done in England; PCR


TEL; 0207 0990955

OPEN 24/7.

 How It Works

Buying your home test kits online is simple:

  • 1Buy your test online.
  • 2Receive it in the post.
  • 3Provide a sample.
  • 4Free return postage to the lab.
  • 5Check your results securely online.

We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.




TEL; 0344 2570345




COST £250.

This guide is prepared for your benefit and knowledge by: Mr. Mohamed Raza Jaffer.

Tel; 00447713622402. Email: