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How to troubleshoot when your Zoom audio isn’t working during a meeting | Business Insider India.How to Join a Zoom Test Meeting on Desktop or Mobile
iOS: Go to Settings > Privacy > Microphone and switch on the toggle for Zoom. Android: Go to Settings > Apps & notifications > App permissions. Before joining a meeting, test your audio with the device you intend to use. To eliminate audio echo, or troubleshoot audio issues on mobile devices. To test your microphone and speakers, click on the up arrow next to “Unmute” (or Join Audio) and select ‘Test speaker & microphone’ (highlighted in blue).
You should also check the volume on your computer, in case this is down very low and needs to be raised. When testing your microphone, speak and then pause.
If you hear your voice played back then this means that your microphone is working. If you do not hear your voice played back, press no and Zoom will work through the other options to find a working microphone. Once these testing steps are completed, then Zoom will let you know that you are good to go!
A box will pop up where you can change your selected speaker and microphone and test them again, adjust the speaker volume and adjust your microphone. Tip: You should always test your audio devices to ensure that they are working prior to joining or hosting a new meeting. In the Audio Settings menu, you can select which speakers or microphone that you would like to test, as well as adjust volume on these devices. For this method, you’ll have to have downloaded the Zoom app on your computer, and you need to be logged in to your account.
Select Open Zoom. You’ll see a pop-up preview of your webcam. You have the option to select a camera if you have multiple to choose from. If everything looks good, click the desired button to join with or without video. Next is the audio test: If you hear the ringtone which will play automatically when the Zoom meeting opens , click Yes — otherwise click No and select a different microphone in the drop-down menu and re-do the test to make sure it works and when it does, select Yes.
Next, when prompted, speak aloud or make noise for a few seconds. If everything works, you’ll hear a recording of the noise or speech play back for you if so, click Yes to move on — otherwise select No and select a different microphone, then do the test again to make sure it works, then click Yes.
If you already have the app, select Launch Meeting , otherwise download it for your iPhone or Android device. When prompted, confirm your choice to open the test meeting by selecting Open. If everything looks good, you’ll see your test results pop up on the screen with green check marks. Tap Done. Note that the test results are only available on iPhone.
Android users can enable their video and audio by clicking on the Start Video and Join Audio icons in the bottom-left. If your camera is working, you’ll see yourself in the video. Your microphone is enabled if it’s not crossed off with a red line in the Participants tab. On an iPhone, if there’s a problem, you’ll see a pop-up explaining what isn’t working and how to fix it.
Tap OK. You’ll also see a yellow exclamation point next to the issue on your results. On an iPhone, exit the window, but leave the test open rather than ending it , and follow the directions from the pop-up to allow the app to have the necessary access to your device.
Then enter the test window again and will update with your new results. If it’s all clear, tap Done to end the test. Android users can hit Leave to exit the meeting since there isn’t a test result pop-up.
Follow her on Twitter at devondelfino. Twitter LinkedIn icon The word “in”. If everything works, you’ll hear a recording of the noise or speech play back for you if so, click Yes to move on — otherwise select No and select a different microphone, then do the test again to make sure it works, then click Yes. Follow the instructions on your screen to call a phone number for the country you are in, enter the meeting ID and participant ID when prompted. Android users can hit Leave to exit the meeting since there isn’t a test result pop-up. If you already have the app, select Launch Meeting , otherwise download it for your iPhone or Android device.